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Archives for 2021

Privacy law reform in Australia – the good, the bad and the ugly

December 3, 2021, Anna Johnston

On 25 October 2021 the Australian government released a Discussion Paper crammed full of proposals to amend the national privacy law, as well as a Bill intended to progress certain reforms ahead of the rest. Here’s what you need to know, to help you pr…

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Between 7 and 11 lessons you can learn from the latest OAIC privacy case

October 15, 2021, Anna Johnston

A case involving facial recognition technology and customer satisfaction surveys offers plenty of lessons in how privacy law applies to Australian businesses. In June 2020, the 7-Eleven chain of convenience stores began using a new customer feedback su…

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Privacy and gender: what to ask, when and why

September 13, 2021, Samantha Floreani

Hey, before we start, can I just ask: are you male, female or other?  Are you bristling at even being asked? Collecting accurate data on gender can, when done appropriately, be a key way to ensure a product, program or policy is designed with gender di…

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What covid apps can teach us about privacy, utility and trust in tech design

August 3, 2021, Anna Johnston

The release last week of the report into the first 12 months of the federal government’s beleaguered ‘COVIDSafe’ app got me thinking about the importance of Privacy by Design – and in particular, how the ‘design’ part of the equation is not just about…

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Cat or carrot? Assessing the privacy risks from algorithmic decisions

June 9, 2021, Anna Johnston and Sam Floreani

Artificial intelligence (AI), and its impacts on privacy and other human rights, have been the focus of much attention in the past two months.  From the European Commission considering a new AI-specific law, to the Australian Human Rights Commission (A…

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Not too much identity technology, and not too little

May 12, 2021, Steve Wilson

The World Health Organisation (WHO) has released the first of a series of design documents concerning digital proof of COVID-19 vaccination, as the start of a process to standardise digital versions of existing paper “home-based” records and the intern…

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For all the privacy officers caught in the middle of a tug of war

April 20, 2021, Anna Johnston

Oh, privacy advisers, we hear your pain. No matter whether you work in government or the private sector, your organisations will no doubt be keen to maximise the benefits from your information assets, in order to gain insights into how best to run your…

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How to earn your social licence: the role of trust in project design

March 30, 2021, Anna Johnston

If you’re asking if your customers trust you, you’re asking the wrong question. Privacy risk management is not just about legal compliance, but about ensuring that you can meet your customers’ expectations.  (In the context of public services, your ‘cu…

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Representative redress required to mop up after asylum seeker data breach

February 17, 2021, Melanie Casley

The Office of the Australian Information Commissioner’s recent determination in ‘WP’ and Secretary to the Department of Home Affairs highlights the traction that can be gained through a representative complaint that stems from a single data breach – ev…

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Design jam leaves customers in a privacy pickle

January 19, 2021, Anna Johnston

A recent determination by the OAIC in the Flight Centre case demonstrates the potential to cause privacy harm when personal information is recorded and stored inappropriately.  In that case a free-text field designed for a different purpose was used by…

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Recent Posts

  • Counting the Costs of Not Reforming the Privacy Act
  • After 20 years, what we’ve learned, what has changed … and what’s next
  • In praise of Privacy by Design, not Privacy Busywork
  • What if the OAIC peered inside data clean rooms … and found they were dirty?
  • How privacy immaturity leads to cyber risk
  • “It’s now or never” – the future of the internet and your privacy could be decided this month
  • Insider risk: 15 examples of why training and controls matter
  • Truth, peace and privacy: what the Government does next matters
  • Glass half empty, or glass half full? How to read the Privacy Act reform proposals
  • Thought your doctor’s visit was private? Australian data brokers have your data, and they’re not afraid to use it.
  • Prevention, notification, compensation: lessons from a government data breach managed badly
  • The great con job: how the media and marketing industry is getting away with tracking Australians
  • Keeping it fake: the legal and ethical implications of synthetic data
  • To fix the Privacy Act, we need one extra sentence
  • Privacy Act reforms – the devil is in the details
  • So you want to host a hackathon
  • We need a new right to regulate algorithms – but ‘transparency’ ain’t it
  • Back to the drawing board: PIAs need a framework too
  • In the search for solutions, privacy theatre is the last thing we need
  • Finger scanning kids demonstrates weaknesses in privacy law
  • What your C-suite needs to know about the Privacy Act
  • The seven habits of effective Privacy Impact Assessments
  • Would you like fries with that? A quick guide to notice and consent in privacy law
  • OAIC determinations shed light on when data is regulated as ‘personal information’
  • Big Tech, Individuation, and why Privacy must become the Law of Everything
  • Should birds of a feather be FLoC’d together?
  • Why can’t Aunty get the ABCs of privacy right?
  • Privacy law reform in Australia – the good, the bad and the ugly
  • Between 7 and 11 lessons you can learn from the latest OAIC privacy case
  • Privacy and gender: what to ask, when and why
  • What covid apps can teach us about privacy, utility and trust in tech design
  • Cat or carrot? Assessing the privacy risks from algorithmic decisions
  • Not too much identity technology, and not too little
  • For all the privacy officers caught in the middle of a tug of war
  • How to earn your social licence: the role of trust in project design
  • Representative redress required to mop up after asylum seeker data breach
  • Design jam leaves customers in a privacy pickle
  • What’s in store for privacy law in Australia?
  • Location, location, location: online or offline, privacy matters
  • The Data-Sharing Dilemma
  • Putting a price tag on privacy
  • Why privacy is a public good in need of better protection
  • Re-thinking transparency: If notice and consent is broken, what now?
  • Should I download the COVID-Safe app? The privacy pros and cons
  • Privacy in a pandemic: Keep calm, and remember first principles
  • Privacy in design: Tranquil spaces to be ‘let alone’
  • What should we do about facial recognition?
  • PIAs: Eight lessons to learn from the myki data debacle
  • Training is key to avoiding liability for rogue employees
  • Stand in their shoes: Privacy by Design is needed everywhere
  • You say potato: The meaning and causes of data breaches
  • Top 10 Privacy Risks to Lose Sleep Over
  • Privacy 101, for people who are new to privacy
  • The ethics of artificial intelligence: start with the law
  • My Privacy String: Tie up loose threads to avoid privacy risks
  • It’s the data breach countdown: the top 10 risks to avoid
  • PPIPA turns 21: should we celebrate?
  • Why “opt out consent” is an oxymoron
  • How to corrode your social licence in nine easy steps
  • Why you’ve been drafting your Privacy Policy all wrong
  • How do you solve a problem like Facebook?
  • Investing in Privacy: Does privacy need to be quantifiable to be valued?
  • Stormy seas ahead as TfNSW loses critical Opal Card privacy case
  • Too much cyber, not enough privacy 101
  • Yet another broken anonymity promise
  • Better than Santa, your IoT device will know who’s naughty and nice
  • Preventing and responding to data breaches: are you ready for 2018?
  • Looking forward, looking back: privacy challenges past and future
  • Why the marriage equality poll is a privacy issue
  • What technology designers need to know to understand privacy
  • Balancing the ledger: accounting for the year in privacy
  • The privacy paradox: We want to have our data and eat it too
  • GDPR & PbD: what Aussies need to know about new privacy laws
  • Just because you can disclose, doesn’t mean you should
  • Hashing, Beyonce & rainbows: a lay person’s guide to de-identification
  • Mobiles, metadata and the meaning of ‘personal information’
  • Happy New Year! The Privacy Officer’s guide to 2017
  • Social licence and pragmatic tools: how to unlock public data
  • Dear Diary: Should you be public or private, personal or Ministerial?
  • Individuation – Re-thinking the scope of privacy laws
  • Why I’m taking leave of my Census: a privacy expert’s reluctant boycott
  • What’s in the bag: data analytics or social surveillance?
  • Magic and rocket science: de-identification is the new black
  • Woolly thinking & knotty problems: how to untangle the Disclosure rules
  • Cash for data? Ownership of personal information not a solution
  • Why you might want to become a Jedi Knight for this year’s Census
  • Will the new Transborder principle become an April fool’s joke?
  • How Stephanie’s broken down car is undermining your privacy
  • Find your friends … and then invade their privacy
  • Smile! You’re on someone’s facial recognition database
  • A bridge too far: 85% of the world ignored at ‘international’ conference
  • Creepiness is in the eye of the beholder
  • Don’t throw out the baby with the bath water on donor privacy
  • There’s more than one way to bake a pia
  • Let’s take a ride on the privacy law reform merry-go-round
  • Is Barbie the new Big Brother? The Internet of Things is here
  • Man made software in His own image
  • Privacy in the age of the algorithm: a primer in ethics for using Big Data
  • Where’s Wally? Geolocation and the challenge of privacy protection
  • That’s a wrap: Privacy Awareness Week 2015
  • Bradley Cooper’s taxi ride: a lesson in privacy risk
  • Free search, free speech, and the Right To Be Forgotten
  • Hard or soft? The skills needed for a risk-based approach to privacy
  • The Tribunal is curious: is your privacy program up to scratch?

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