Artificial intelligence (AI), and its impacts on privacy and other human rights, have been the focus of much attention in the past two months. From the European Commission considering a new AI-specific law, to the Australian Human Rights Commission (A…
Archives for 2021
Not too much identity technology, and not too little
The World Health Organisation (WHO) has released the first of a series of design documents concerning digital proof of COVID-19 vaccination, as the start of a process to standardise digital versions of existing paper “home-based” records and the intern…
For all the privacy officers caught in the middle of a tug of war
Oh, privacy advisers, we hear your pain. No matter whether you work in government or the private sector, your organisations will no doubt be keen to maximise the benefits from your information assets, in order to gain insights into how best to run your…
How to earn your social licence: the role of trust in project design
If you’re asking if your customers trust you, you’re asking the wrong question. Privacy risk management is not just about legal compliance, but about ensuring that you can meet your customers’ expectations. (In the context of public services, your ‘cu…
Representative redress required to mop up after asylum seeker data breach
The Office of the Australian Information Commissioner’s recent determination in ‘WP’ and Secretary to the Department of Home Affairs highlights the traction that can be gained through a representative complaint that stems from a single data breach – ev…
Design jam leaves customers in a privacy pickle
A recent determination by the OAIC in the Flight Centre case demonstrates the potential to cause privacy harm when personal information is recorded and stored inappropriately. In that case a free-text field designed for a different purpose was used by…
