Status of materials and limitation of liability
None of the products sold or services offered by Salinger Privacy are legal advice, and they should not be construed or relied upon as legal advice. While prepared to the best of our ability, these products and services do not cover every law or situation that applies to your organisation, or reflect your organisation’s circumstances. You will need to carefully review each product and, in the case of a Template, revise the content to best suit your organisation’s circumstances and legal requirements.
Access periods
Your access to the resources included in a Compliance Kit and/or to one or more eLearning modules is only for the length of time shown at the time of purchase (your ‘access period’). Salinger Privacy is not responsible if you fail to access and download or use the materials during your access period. Once a licence to access a Compliance Kit and/or eLearning module has been purchased and allocated to a user, no changes can be made to the named user (either their name or email address).
eBooks, Checklists and Briefings Papers – limitations on use
Your purchase of one or more of our eBooks, Checklists or Briefing Papers (whether or not purchased as part of a Compliance Kit) is on the basis of a non-exclusive licence, and strictly for your organisation’s internal use. The contents of the publication may only be used to educate and inform your employees or colleagues about privacy or surveillance legislation, and/or as a guide to managing privacy risk in your organisation. With the exception of ‘PPIPA in Practice’, a copy may be distributed to other people in your organisation (but not related organisations, or other public sector agencies in the same cluster), as a PDF or print-out, under instructions that the recipient may not distribute further. The publication should be used fairly and accurately. The publication must not be resold, shared, transmitted, copied, provided, assigned, transferred or licensed in any way to any third party, displayed in a public place, published on the internet or reproduced or republished in any way without the prior written permission of Salinger Privacy.
The licence for ‘PPIPA in Practice’ only allows for distribution to up to 10 people in your organisation (but not related organisations, or other public sector agencies in the same cluster), as a PDF or print-out, under instructions that the recipient may not distribute further.
Templates – limitations on use
Your purchase of one or more of our Template documents (whether or not purchased as part of a Compliance Kit) is on the basis of a non-exclusive licence, and strictly for your organisation’s internal use. Template documents may only be used by the purchaser as a guide to the creation of documents for their own organisation. Template documents should be used fairly and accurately. Template documents must not be resold, shared, transmitted, copied, provided, assigned, transferred or licensed in any way to any third party, displayed in a public place, published on the internet or reproduced or republished in any way without the prior written permission of Salinger Privacy.
eLearning Modules – limitations on use
A non-exclusive licence is granted to the individual named as the user at the time of purchase, by way of the email address provided at the time of purchase, to use the training materials in each eLearning module covered by your licence, only for the purpose of your own learning, during your access period. Once a licence to access an eLearning module has been purchased and allocated to a user, no changes can be made to the named user (either their name or email address).
Your access to the eLearning module/s is for reasonable use only, and is not to be shared with any other individual. Licences for additional users can be purchased separately. Salinger Privacy can monitor the number of logins for any account, and if there is evidence of excessive use, such as multiple logins over a time period which suggest multiple individuals are sharing the account, we can suspend or terminate the access from that account.
Your use of our eLearning modules is at your sole risk. Salinger Privacy is not liable to you for any loss or damage incurred by you arising out of your use of our training materials, whether direct, consequential, special, indirect or other loss or damage. Salinger Privacy’s liability to you is limited to the re-supply of the service to you, or to the cost of re-supply, at our option. In the event that the Salinger Privacy website suffers outages during your subscription period that affect your ability to complete a module in a timely fashion, Salinger Privacy’s liability to you is limited to the re-supply of the service to you.
Copyright
A Template, Checklist or Briefing Paper document, eBook or access to an eLearning Module, or extracts from any of those products, must not be resold, shared, transmitted, copied, provided, assigned, transferred or licensed in any way to any third party, displayed in a public place, published on the internet or reproduced or republished in any way without the prior written permission of Salinger Privacy. All products are copyright © Salinger Consulting Pty Ltd.
Privacy Helpdesk service
Purchasers of a Compliance Kit may choose to add either 3, 6 or 10 hours of credit, to be used during the service period, on our ‘Privacy Helpdesk’ service. Your service period expires 6 months from the date of your purchase of Privacy Helpdesk credit, or once your credit has been used up, whichever comes first. Privacy Helpdesk credit applies to the organisation which paid for the credit, and the organisation must nominate who may use the credit.
Privacy Helpdesk is an informal advisory service, in which we can discuss your privacy-related questions and offer informal consulting advice. Privacy Helpdesk advice is not legal advice. The service is available by telephone call to (02) 9043 2632 during NSW business hours, or by email to anna [at] salingerprivacy.com.au. We endeavour to respond to enquiries within 2 business days. The Privacy Helpdesk service is subject to office shut-down periods such as over the Christmas/New Year period, and other non-available periods as notified from time to time. In the event that we cease the provision of the Privacy Helpdesk service prior to the expiry of your service period, any unused credit will be refunded to you pro rata at the hourly rate paid by you, or if your payment for Privacy Helpdesk credit was included in a Premium Subscription purchased before 1 May 2021 then at our standard hourly consulting rates.
Your use of the Privacy Helpdesk service will be time-monitored. There is a minimum half-hour charge for each request for advice during your service period. You will be warned before your credit is used up, and asked if you wish to continue. If you use more than your hours of credit, or if you seek advice after your service period has expired, you will be charged at our standard hourly consulting rates.
Standard hourly consulting rates
Our standard hourly consulting rates may change from time to time, without notice. As at 1 July 2023 our standard hourly consulting rate is $600 p/hr + GST, charged post-hoc on a time-billing basis in six-minute increments, with a minimum 1 hour charge for each new request for advice from an existing client.
Standard daily consulting rates
Our standard daily consulting rates may change from time to time, without notice. As at 1 July 2023 our standard daily consulting rate is $3,500 p/hr + GST, charged for fixed-price consulting engagements, with a minimum 1 day charge for each new engagement.
Online payments
For online purchases only we accept payment by credit and debit cards issued by Visa, Mastercard, Amex or JCB. Card information is processed on behalf of Salinger Privacy by Stripe Payment Processing. Salinger Privacy does not see or record any card details. You can also pay from a PayPal account.